14 DAYS EASY RETURNS•COD AVAILABLE NATIONWIDE•NO COST EMI AVAILABLE•6 MONTHS OFFICIAL WARRANTY•14 DAYS EASY RETURNS•COD AVAILABLE NATIONWIDE•NO COST EMI AVAILABLE•6 MONTHS OFFICIAL WARRANTY•14 DAYS EASY RETURNS•COD AVAILABLE NATIONWIDE•NO COST EMI AVAILABLE•6 MONTHS OFFICIAL WARRANTY•14 DAYS EASY RETURNS•COD AVAILABLE NATIONWIDE•NO COST EMI AVAILABLE•6 MONTHS OFFICIAL WARRANTY•
HomeAll LaptopsBusiness LaptopsGaming LaptopsWishlistAccountLogin

Need Assistance?

+91 897 131 9555

Returns & Refunds

We want you to love your purchase. If you're not satisfied, we're here to help.

14-Day Window

Easy returns within 14 days of delivery.

Fast Refunds

Processed within 5-7 business days.

Free Pickup

We handle the return logistics.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

  • The return request is initiated within 14 days of delivery.
  • The product is in the same condition as received (no new scratches/dents).
  • All original accessories (charger, cable) are included.
  • The device has not been tampered with or opened.
  • The warranty seal is intact.

Refund Process

Once your return is received and inspected by our technical team (usually within 48 hours of pickup), we will notify you of the approval or rejection of your refund.

  • Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
  • Rejected: If the device is found to be damaged by the user or parts are missing, we may reject the return or apply a restocking fee of up to 20%.

Damaged on Arrival

If you receive a damaged or defective product, please notify us immediately (within 24 hours) at support@lapshark.com with photos/video of the unboxing. We will arrange an immediate replacement.

Cancellation Policy

You can cancel your order for a full refund before it has been shipped. Once shipped, the order falls under the Return Policy.